HaloPSA Professional Services
Expert-guided implementation and consulting for HaloPSA with a 100% success rate across 450+ engagements.
Authorized Partner
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Are you interested in a fully guided implementation?
Price: $14000 flat including up to 20 hours as a full turn key solution.
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Scheduling is managed by Vanessa, Christopher's Executive Assistant, who will coordinate directly with Christopher's calendar to find the perfect time for your consultation.
Choose Your Path: Guided Implementation vs. Pro Services
🚀 Guided Implementation (For MSPs Not Yet on HaloPSA)
Perfect for MSPs switching to HaloPSA or starting fresh
Our comprehensive 20-hour guided implementation package is designed for MSPs who are not yet using HaloPSA in production. This all-inclusive flat-rate service covers everything from initial fact-finding through your first successful billing cycle.
What's Included:
- Complete needs assessment and planning
- Bespoke HaloPSA instance configuration tailored to your MSP
- Full team training and deployment guidance
- Go-live day hands-on support
- Four weeks of post-launch check-ins and adjustments
- Assistance through your first complete invoicing cycle
- Access to TechPulse templates, workflows, and accelerators
- Process and technical coaching throughout implementation
Implementation Timeline:
Typical implementations range from 4 to 12 weeks, depending on your organization size and readiness. Smaller, well-organized shops can move faster, while larger operations may need additional time for thorough deployment.
💡 Pro Services Block Hours (For Current HaloPSA Users)
For MSPs already using HaloPSA in production
If your MSP is already running HaloPSA daily, Pro Services consulting blocks are your path to optimization, automation, and enhanced functionality. These flexible block hours can be applied to any HaloPSA-related or MSP consulting need.
Use Pro Services Block Hours For:
- HaloPSA Optimization - Fine-tune your existing configuration for better performance
- Automation & Scripting - PowerShell automation, custom integrations, API connections
- Technical Projects - Complex configurations, middleware setup (BillingBot, QuantumOps)
- Integration Services - Connect HaloPSA with NinjaOne, CyberDrain CIPP, AI services, and more
- Process Consulting - Business process optimization and workflow improvement
- Technical Coaching - Ongoing guidance for your team
- Custom Development - Bespoke solutions tailored to your specific needs
Pro Services Engagement Model:
Block hours are purchased in 10-hour increments and paid upfront. Hours are valid for 180 days from purchase date, ensuring timely utilization of expert resources. Pro Services can address any MSP technology need beyond HaloPSA, including NinjaOne, CyberDrain CIPP, AI integration, middleware creation, and custom scripting.
How We Implement HaloPSA
Fact Finding & Introductions
We start by getting to know your company intimately. By carefully assessing the work you engage in every day, your current processes, pain points, and goals, we can better match your needs to the capabilities offered by HaloPSA. This discovery phase ensures we build an instance that truly serves your business.
Process Coaching
In situations where essential documentation and processes aren't clearly defined, our guided implementation includes process coaching to help you modernize and optimize your operations. This isn't just about getting HaloPSA running—it's about transforming how your MSP operates. We focus exclusively on HaloPSA-related processes and technical workflows to ensure efficient implementation. For specialized business coaching in areas like accounting, tax, or finance, we recommend our partners at Pax8 Academy (formerly Sea Level Ops).
During implementation, Christopher will guide your team through deployment and comprehensive training sessions. Sessions are scheduled flexibly according to your convenience and timeline, ensuring minimal disruption to your daily operations while maintaining momentum toward your go-live date.
Go Live Support
On your 'Go Live' day, Christopher provides dedicated hands-on support to help you navigate any complexities or issues that arise. This isn't remote monitoring—it's active engagement to ensure your team feels confident and supported during this critical transition.
Post go-live, we continue our partnership with ongoing check-ins over four weeks, including additional adjustments and tweaks to your HaloPSA environment. This comprehensive approach ensures you gain maximum value from your HaloPSA deployment and successfully complete at least one full invoicing cycle.
Why Choose TechPulse for HaloPSA Implementation?
🎯 Proven Track Record
450+ successful engagements with a 100% success rate over three years. This isn't theory—it's battle-tested methodology that works consistently across MSPs of all sizes.
🏆 Real MSP Experience
Unlike implementation consultants who only configure software, Christopher actively manages a large MSP. This means you get practical, proven advice from someone who lives in the same world you do every day. We won't tell you how to run your MSP—we'll offer process and technical guidance based on what actually works in production environments.
⚡ Dynamic Pricing & No Waiting
Our pricing is demand-based and adjusts automatically to keep our pipeline clear. Everyone starts within 2 weeks of signup and payment. We don't queue people up to wait months for service. Our dynamic pricing model ensures we never oversaturate ourselves with more business than we can handle, meaning you get the focused attention you deserve.
🔧 Technical Depth
As a software developer, Azure Solution Architect, and creator of HaloPSA middleware solutions, Christopher can handle complex integrations, custom scripting, and advanced automation that typical implementers can't touch. Need to connect HaloPSA to proprietary systems? Build custom workflows? Automate complex processes? We can do it.
📚 Proven Resources & Accelerators
With 450+ engagements under our belt, we've developed comprehensive templates, stock data, workflows, and resources to accelerate your implementation. You benefit from ticket categories, resolution categories, email templates, board diagrams, and workflow structures that have been refined across hundreds of MSPs.
Meet Christopher Scaminaci - Your Implementation Expert
Vice President of Engineering at TechPulse | "Ceej the MSP Automator"
When you choose TechPulse for your HaloPSA implementation, you're working directly with Christopher Scaminaci—one of the original three third-party HaloPSA implementation experts in the world and widely recognized as one of the top implementation and automation experts for HaloPSA globally.
Christopher's Credentials:
- 450+ Successful Engagements - 100% success rate over 3 years
- 6+ Years HaloPSA Expertise - Plus 16+ years in the MSP and IT industry
- HaloPSA Authorized Partner - Official authorized partner
- Azure Solution Architect - Advanced technical architecture experience
- Creator of Industry-Leading Tools - Including BillingBot and QuantumOps middleware solutions
- Founder of MSP Automator - Leading voice in MSP automation and business process optimization
Why Christopher's Approach Works:
Unlike consultants who only implement software, Christopher brings a unique perspective as someone who actively runs a large MSP while performing implementations. This dual expertise means you get:
- Real-world MSP experience - Christopher knows what actually works in production environments
- Battle-tested processes - Insights from 450+ engagements mean he knows what works and what doesn't
- Technical depth - As a software developer and automation expert, Christopher can handle complex integrations and custom scripting
- Business process coaching - Not just HaloPSA configuration, but guidance on modernizing your entire MSP workflow
Learn more from Christopher:
- 📺 TechPulse Pro Services YouTube Channel - Implementation guides, automation tutorials, and MSP best practices
- 📝 MSP Automator Blog - In-depth articles on automation, business processes, and technical coaching
- 🔧 TechPulse Cloud Concepts - Home of BillingBot, QuantumOps, and other HaloPSA-centric middleware solutions
Start Your Journey To HaloPSA Today
Ready to make the switch to HaloPSA or optimize your existing deployment? TechPulse will take the guesswork out of the process with proven methodology, expert guidance, and a 100% success rate.
Working with TechPulse means:
- ✅ Direct access to Christopher Scaminaci, recognized as the world's top HaloPSA customization and automation expert
- ✅ Starting within 2 weeks of signup—no long queues or waiting lists
- ✅ Joining 450+ successful MSPs who've transformed their operations with our guidance
- ✅ Ongoing access to our community, resources, and continued support
Master MSP Services - Scale Beyond Your Current Capacity
For MSPs looking to punch above their weight class or fill critical gaps, TechPulse offers comprehensive Master MSP services designed to help you scale without the overhead.
Master MSP Service Options:
- White Label Dispatch & Support - Extend your team with our expert technicians
- Procurement Services - Leverage our vendor relationships and expertise
- Project Services - Overflow project assistance when your team is at capacity
- Strategic Coaching - Directional guidance for business growth and maturity
- Custom Engagements - Tailored solutions for your unique challenges
Who Benefits from Master MSP Services?
Our Master MSP offerings are ideal for smaller or less mature MSPs who need to deliver enterprise-level services without enterprise-level overhead. However, larger MSPs also leverage these services to fill gaps, learn new technologies, or handle capacity overflow. The sky is the limit—these engagements are fully customized to your needs.
